Cancerbackup: generic response

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Want to speak to a specialist cancer nurse? Call free on 0808 800 1234


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Hello and thank you for your email to our cancer information service.

All emails are answered by our experienced cancer nurses. We appreciate the information you requested is important to you and we aim to reply within one to two working days. If we need to do some extra research to answer your question, it may take a little longer to get back to you, but we will let you know if this is the case.

If you need information sooner than this, please call our free telephone helpline and speak to one of our specialist cancer nurses. The helpline is open Monday to Friday from 9am to 8pm. The freephone number is: 0808 800 1234.

In your email, you stated that either you, or someone you know, has cancer. Below are some links to our cancer information website.

Cancer information



We are also able to send booklets free of charge on a wide range of cancers, treatments and supportive care.

Call our helpline on 0808 800 1234 or order Cancerbackup booklets online at www.be.macmillan.org.uk


We also provide audiotapes on a wide range of cancer topics. To order audiotapes visit www.be.macmillan.org.uk or call 0808 800 1234.



Our new online community What Now? provides a place to share your experiences with other people affected by cancer.


This email is from Macmillan Cancer Support. Our cancer information website is at www.cancerbackup.org.uk. We are a charity registered under number 261017. Our registered address is 89 Albert Embankment, London SE1 7UQ. Our central telephone number is 020 7840 7840.