Cancerbackup: Extending access

Skip the page content navigation if you do not require links to content sections within this page.

Page Content Navigation

Skip the main banner if you do not want to read it as the next section.


Page Banner

Want to speak to a specialist cancer nurse? Call free on 0808 800 1234


Skip the primary navigation if you do not want to read it as the next section.


Primary navigation


Skip the secondary navigation if you do not want to read it as the next section.


Secondary Navigation

Alison Do you want to meet other people with cancer? Join our What Now? community >>

Skip the main content if you do not want to read it as the next section.


Black and Minority Ethnic Work at Cancerbackup

Cancerbackup is committed to extending access to cancer information and support for Black and minority ethnic (BME) communities. With a grant from the New Opportunities Fund (NOF), we developed a major project with two work streams:


1) Sharing good practice – What works and what does not work

Project officer (outreach) – Neera Deepak (Project, and role completed - 2004).

  • Information collected on BME specific, cancer projects
  • Supportive networks, and trusting relationships with BME contacts, sourced
  • BME report produced - 'Beyond the barriers'.

‘Beyond the Barriers’, Cancerbackup's report on providing cancer information and support for BME communities was published in 2004. Five hundred copies of the report, launched at a national Cancerbackup event, have been distributed. The report can also be found in the health professionals section. Subjects covered in the report are still relevant.

Cancerbackup resources, particularly the website and publications are viewed as a valuable support and educational tool, by BME community workers. A significant number of our BME contacts have, and continue to visit us at Cancerbackup.

"As a small charity CBC finds Cancerbackup booklets, website and factsheets the most reliable to keep there service users informed and up-to-date with information regarding cancer in general. All our service users at assessment are informed and given Cancerbackup's contact details."

Natalie Forbes
Direct Services Manager- Cancer Black Care

"Cancerbackup with its information and resource service on cancer, both English and Chinese, in particular the Cantonese helpline, allows my project and the Chinese community to access useful, valuable and crucial support on cancer."

Richard Lam
Macmillan Chinese Cancer Information
Chinese National Healthy Living Centre

We continue to share the practical experience of what does, and does not work. Talks and presentations at national and local community level have assisted information dissemination.


2) Making Cancerbackup's services more accessible

Diversity awareness training for all staff (NOF funded training completed). An in house diversity group with representatives from all Cancerbackup departments is now in place.

Cancer In Your Language, a telephone interpreting service via our national helpline since 2003. This service makes cancer information and support accessible to UK residents whose first language is not English.

Ethnic media contacts, including national and local radio stations and media publications provided opportunities to promote Cancer In Your Language. Media publications for health professionals have also assisted awareness raising. The interpreting service continues to be promoted via Cancerbackup publications and existing services

Translated factsheets. We have worked in partnership with Primary Care Trusts to produce translations of some of our key treatment factsheets, in 5 Asian languages. The translated factsheets are now available via existing services, including the Cancerbackup Factfile. Cancerbackup continues to develop cancer information that reflects cultural diversity.


Sharon Sutherland, Cancerbackup's current BME support nurse, with Dr Umut Fahrioglu from the Turkish Pro Cancer Research Fund Care Centre
Sharon Sutherland, Cancerbackup's current BME support nurse, with Dr Umut Fahrioglu from the Turkish Pro Cancer Research Fund Care Centre

Additional work done

We have developed a body of cancer Q&As (questions and answers about cancer), that relate specifically to how cancer affects BME communities. The questions sourced predominantly during outreach, raise awareness about the particular issues voiced by BME enquirers in the community. Current BME Q&As have been added to mainstream Q&As on our website. We continue to source new questions.

Scotland

In April 2005 with a NOF funded grant, Cancerbackup Scotland appointed a Cancer Information Outreach Specialist (Jean Campbell). The aim of this post was to improve access to high quality cancer information and support for identified groups of the population throughout Scotland. The groups identified were people from BME communities, disadvantaged inner city areas and rural communities. Work is ongoing. 


Cancer Information Outreach Specialist Jean Campbell working with communities in Scotland
Cancer Information Outreach Specialist Jean Campbell working with communities in Scotland

Rose Thompson Cancerbackup's Black & Minority Ethnic Cancer Information Specialist from 2003 -2007 left us with this message.

"As a radiotherapy radiographer, I was aware of Cancerbackup, but I didn’t appreciate the true value of the Cancerbackup service until I was going through a personal family experience of cancer. After finding the information I needed in the Nottingham drop in centre, I knew this exceptional cancer information and support service would benefit BME community members, if they were aware of it, and if they identified with resources produced. With this in mind I left the radiotherapy department, and joined the Cancerbackup team.

Cancerbackup staff and senior management supported the development of pioneering BME work and services during my period of employment as Black & Minority Ethnic Cancer Information Specialist. The work continues to be supported by an identified cancer information nurse specialist, Cancerbackup's BME Support Nurse.

I move on in the knowledge that Black and Minority Ethnic work at Cancerbackup will continue as an important part of mainstream service provision."

Rose Thompson


Rose Thompson Cancerbackup's BME Cancer Information Specialist speaking at a community event
Rose Thompson Cancerbackup's BME Cancer Information Specialist speaking at a community event

Content last reviewed: 17 April 2007
Page last modified: 27 April 2007

The best cancer information for everyone
Cancerbackup has merged with Macmillan Cancer Support. We will be providing the same high quality, expertly developed information about cancer and now we can make it available to everyone who needs it.

Photo of a Cancerbackup Asian workshop
Photo of woman looking at leaflet